Home Health

Frequently Asked Questions

1.           What is Home Health?


Home Health refers to medical services provided by a Skilled Healthcare Professional such as a Nurse, Physical Therapist, Occupational Therapist, Speech Therapist, Medical Social Worker, and Certified Home Health Aide to recovering homebound or elderly patients in their homes. 



2.           Who is Home Health for? 


​A Physician might order Home Health Services for: 

  • Individuals recently discharged from a Hospital, Skilled Nursing Facility, or Rehabilitation Center
  • Older adults who require a special level of care at home 
  • Homebound individuals with wounds from falls and surgeries, bed sores, and diabetic foot ulcers
  • Individuals requiring medication management

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3.         What does Homebound mean?


Medicare considers you homebound if you meet these criteria:


  • You require assistance from medical equipment such as crutches, a walker or a wheelchair to leave your home.
  • Your doctor believes that your health or illness could get worse if you leave your home for treatment. 



4.          Benefits of Home Health


  •  Provides healthcare in the comfort of your home.
  •  Increases healing times and avoid complications after being discharged from a hospital



​5.       What kind of Insurance do I need?


Eastbay currently accepts Medicare, Medicare Managed, and some private insurances. Call us at 7074281276 to see if we are currently in the network of your private insurance. 



6.       How can I receive Home Health Services? 


We can start you on our services after receiving a referral or Home Health Order from your Physician. Talk to us to learn more at 7074281276 or email us at info@eastbayhomehealth.com




​7.        Can I request for EastBay to provide me with home health services?

In some cases, patients can ask to be referred to our agency upon discharge. 


8.       Can I refuse home health services? 


While home health helps with recovery, it’s a patient’s right to refuse the service. 


9.        Does Eastbay have caregivers on staff? 

We currently do not provide Caregiver services.  But we are happy to help our patients find caregivers through other providers.  



10.      Does Eastbay provide transportation for its patients?

We do not have in-house transportation for our active patients at this time. But we are happy to help our patients find transportation through other providers.


11.   What locations does EastBay currently service? 

Currently, we provide Home Health Services to patients in Solano County, Napa, Yolo, Sacramento, Alameda, Contra Costa, and the Bay Area. 


12.     Does Eastbay provide home health or home care to Pediatric patients?


EastBay does not provide home health or home care to Pediatric patients. We only provide home health services to Adult and Elderly patients.  

 
13.     Does Home Health have a copay?

 Traditional or Original Medicare patients do not have a copay.

 Other insurances may not cover all home health costs. i.e. DME   





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